DOUXE Hotel Luxury sells hotel-quality bed and bath textiles found in five-star hotels: featherbeds, duvets, bed linen, bath towels. The facts that sell that kind of product, thread count, weave, material, certification, were sitting in Shopify tags and an inconsistent product_type field, not in the copy customers read. Automated Commerce is working through DOUXE's catalog to fix that, product group by product group, in three languages.
About DOUXE
DOUXE BV, based in The Hague, was founded in 2006 as a featherbed specialist and rebranded to DOUXE in 2018 under the tagline "Bring Hotel Luxury Home". The range runs from beds and boxsprings to featherbeds, duvets, pillows, bed linen, bath and spa textiles, and home accessories, sold through concept stores in Amsterdam and Scheveningen and its own webshop. DOUXE Hospitality supplies bespoke bed and bath linen to hotel partners.
The challenge
The facts that sell hotel textiles (thread count, material, weave, and certifications like DOWNPASS, Oeko-Tex Standard 100 and the Cotton Egypt Association) were not in DOUXE's product copy. They sat in Shopify tags and in a product_type field full of inconsistent Dutch values. On top of that, the catalog had a locale problem: the Dutch copy was stored in the English locale slot, so translating from that field would have run English into English. That had to be corrected before a single translation could run.
How Automated Commerce helps
Automated Commerce used the messy product_type values and tags as raw material and classified DOUXE's catalog into the standard retail taxonomy. For each product group (bath linen, bed linen, beds, duvets, featherbeds, pillows and home accessories) it wrote a knowledge document carrying the facts a shopper needs: material, weave, certification and the rest. A tone of voice document, a translation glossary and a separate German writing-style document sit alongside those, so one source catalog generates Dutch, English and German content without losing DOUXE's voice. The locale mix-up was corrected first, so translation runs from a clean source instead of English to English.
Where it stands
DOUXE's onboarding is still underway. The catalog and content work stand at:
- 1,005 products and 11,278 variants across 292 collections.
- 996 of 1,005 products classified into the standard retail taxonomy, 99%, across 72 categories.
- 857 products complete in English and German, up from 376 a month earlier.
- 830 products active and live on Shopify.
- 21 knowledge documents, one per product group plus tone of voice, glossary and a German writing-style guide, govern the content.

