Question 1

What is Automated Commerce?

Accepted Answer

Automated Commerce is the central AI hub for retail operations - one platform where product data, content, media, analytics, suppliers, and AI come together. Instead of paying for separate tools, everything lives in one connected system with automated workflows and Auto Mate, your personal AI agent.

Question 2

How quickly can I see my first automated product?

Accepted Answer

You can have your first optimized product in under 5 minutes! Connect your store, select a product, click optimize, and watch automated commerce generate professional content and images instantly.

Question 3

How much does Automated Commerce cost?

Accepted Answer

Plans start at €395/month for the Starter plan (up to 500 SKUs), €745/month for Pro (up to 10,000 SKUs), €1,295/month for Enterprise (up to 50,000 SKUs). More than 50,000 SKUs? Contact sales for custom pricing. Annual plans save you 15%.

Question 4

What are AI credits?

Accepted Answer

AI credits are the currency for AI-powered features in Automated Commerce. Every AI operation uses credits. Each plan includes a monthly credit allowance that resets every billing cycle.

Question 5

What support options are available?

Accepted Answer

All plans include email support with 24-hour response time. Pro and Enterprise plans get priority support. Enterprise customers receive a dedicated account manager and phone support.

How Can We Help?

Getting Started

How quickly can I see my first automated product?

What if my product data is messy or incomplete?

What file formats can I import?

How do I connect my store?

How long does it take to import my products?

Do I need technical knowledge to use Automated Commerce?

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